Employment Opportunities

Quality Support Analyst

This position is currently open.
Public?: 
Internal
Division: 
Health
Reports To: 
Quality Services Director
Type of Position: 
Regular Full Time
Location: 
Little Axe Health Center / 15951 Little Axe Dr. / Norman, OK 73026

General Description

The Quality Support Analyst provides clinical, administrative, and operational support for Quality Improvement, Infection Prevention and Control (IPC), Risk Management, Environmental Services initiatives, and patient outreach activities. This position supports departmental initiatives through coordination, organization, data collection, follow-up activities, and project management assistance. The Quality Support Analyst serves as a support role to improve operational efficiency, enhance patient outcomes, assist with quality performance initiatives, and promote regulatory and accreditation readiness. This role may receive specialized training related to Infection Prevention and Control, quality improvement methodologies, and healthcare regulatory standards. Attendance is essential to achieving success in this role. Employees are expected to demonstrate professionalism, accountability, collaboration, and effective communication while supporting organizational initiatives.

Responsibilities & Duties

  • Assist with implementation and coordination of quality improvement initiatives.
  • Collect, organize, and maintain quality-related data and reports.
  • Assist with quality dashboard maintenance and tracking of organizational metrics.
  • Support performance improvement projects and follow-up activities.
  • Assist with preparation for accreditation and regulatory reviews.
  • Track quality measure performance and maintain supporting documentation.
  • Assist with audit preparation and corrective action follow-up activities.
  • Receive and maintain training related to Infection Prevention and Control practices.
  • Assist with infection prevention surveillance activities and data collection.
  • Support communicable disease monitoring and tracking initiatives.
  • Assist with environmental rounding documentation and compliance activities.
  • Participate in infection prevention education initiatives as assigned.
  • Assist with outbreak tracking and related documentation activities.
  • Conduct patient outreach activities related to preventative care and quality measures including; Mammograms, Colon Cancer screenings, Wellness Visits, Vaccinations, and Chronic disease follow-up appointment.
  • Document outreach activities within the electronic health record.
  • Coordinate patient scheduling and follow-up activities.
  • Provide patient education within scope of practice.
  • Coordinate and monitor work order requests and follow-up activities.
  • Maintain departmental task trackers, action item lists, and project timelines.
  • Assist with meeting scheduling, agendas, and documentation.
  • Organize departmental files, forms, records, and databases.
  • Monitor deadlines and assist with follow-up communication between departments.
  • Assist with implementation and tracking of departmental initiatives.
  • Maintain patient and organizational confidentiality according to HIPAA standards.
  • Communicate professionally with patients, providers, leadership, and staff.
  • Participate in department meetings, training, and education activities.
  • Perform other related duties as assigned.

Education Requirements and Qualifications

Education and Qualifications
  • High School Diploma or equivalent.
  • Current Licensed Practical Nurse (LPN) license in the State of Oklahoma preferred.
  • Current CPR certification.
  • One to three years healthcare experience preferred.
  • Experience with quality improvement initiatives preferred.
  • Experience in ambulatory care preferred.
  • Experience with patient outreach or population health initiatives preferred.
  • Experience using Electronic Health Record systems preferred.
Knowledge, Skills and Abilities
  • Strong organizational and time management skills.
  • Ability to manage multiple projects and priorities simultaneously.
  • Strong verbal and written communication skills.
  • Knowledge of healthcare workflows and medical terminology.
  • Ability to maintain confidentiality.
  • Basic knowledge of quality improvement principles.
  • Ability to work independently and collaboratively.
  • Proficiency with Microsoft Office applications including Excel, Outlook, and Word.
  • Ability to analyze and organize information effectively.
  • Must have a valid Oklahoma Driver’s License.
  • Must be able to pass a background check and drug test.
Physical Requirements and Working Conditions
  • Potential exposure to communicable diseases and healthcare environments requiring adherence to safety precautions.
  • Must be able to sit, stand, stoop, bend or kneel for long periods of time.
  • Sitting or standing or walking for long period of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking hearing and visual acuity.
  • Frequent lifting (up to 15 lbs)
  • Occasional lifting (up to 30 lbs)
The Absentee Shawnee Tribe of Oklahoma (AST) is committed to Equal Employment without regard to race, religion, color, gender, national origin, age, disability, or sexual orientation. However, in accordance with the Indian Preference Act (Title 25 U.S. Code 472 and 473) preference in filling vacancies are given to qualified Indian candidates. AST will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and its amendments.
Native American Preference/EEO/Drug Free/Smoke Free Workplace
Posted Date: 
4 days 8 hours ago
Closing Date: 
Tuesday, May 26, 2026